Our specialty is providing a single point solution and strategic partner to help you make sense of this constantly changing landscape.
“Phoenix Technology Group explained everything on our phone project thoroughly. They informed us of what we were going to get and we got exactly what they said. In addition anytime we have a question it is answered in a timely fashion.”
Koren Farrington,
Practice Manager
“Our biggest impact has been piece of mind regarding our backup of our systems. Also when we do have an issue with any of our systems Phoenix fixes it quickly and efficiently. Nice response!”
Cindy Tompkins,
Town Clerk
The Way Most Businesses Approach IT Support Has a Problem
Let us know if you've heard this before...
You're working with an IT provider, but you're unsure if they have your best interests at heart.
Many IT providers focus solely on reselling software without offering comprehensive support.
Or, you're managing all IT tasks internally, and it's becoming more demanding than it used to be.
There comes a point when your valuable team members could contribute more to the business by not being burdened with IT responsibilities.
Or, you're spending an excessive amount of time dealing with your IT.
Instead, it should be running smoothly with a team of knowledgeable IT experts handling all routine tasks for your business.
We're Here To Set The Record Straight...
Having The Right IT Support Partner Can Change Everything
At Phoenix Technology Group, we have a set of core business values that define our approach to IT solutions. We prioritize quality over cost, ensuring that we never compromise on the standard of our services. By making smart investments and implementing efficient systems, we save money without sacrificing excellence. Customer service is ingrained in everything we do, as we believe in establishing long-term relationships to support your business goals and future aspirations.
Here is how we do it:
Customer service is a way of life.
There are plenty of IT support options for your business. There are only a few options that establish a relationship to support your goals as a business and your outlook for the future.
Proactivity wins.
We take care of you when something goes wrong. But, we also make sure nothing goes wrong in the first place by designing systems so that you never need to worry.
End user confidence is a primary focus.
If your people feel successful at what they do, chances are that you will, too. Focusing on end-user confidence is just as important as establishing a strong foundation with the people that manage them.
What Makes Phoenix Technology Group Different?
We Take a Personal Approach to IT Support
All-Inclusive IT Support
Customized package for small to medium-sized businesses.
Rapid Response
Unique ticketing process for quick resolution of IT issues.
Maximum Productivity
Eliminating downtime to enhance team efficiency.
Exceptional Customer Support
Hands-on approach to understand and meet your company's needs.
Technology Ambassadors
Staying updated on trends and risks to ensure your business's success.
Transparent Billing
All items are detailed, so it is clear what you are paying for. Enjoy peace of mind at a predictable cost.
See What Phoenix Technology Group Clients are Saying
“Phoenix Technology Group explained everything on our phone project thoroughly. They informed us of what we were going to get and we got exactly what they said. In addition, anytime we have a question it is answered in a timely fashion.”
Koren Farrington
Practice Manager
ELLIOT LAW OFFICES P.C.
"Our biggest impact has been peace of mind regarding our backup of our systems. Also when we do have an issue with any of our systems Phoenix fixes it quickly and efficiently. Nice response!”
Cindy Tompkins
Town Clerk
Town of Calhan, Colorado
Avoid the Headache of Managing Your IT Internally
Managed IT
With our managed IT services offering, we plug our complete IT department program into your businesses to take IT completely off of your plate.
At Phoenix Technology Group, we've designed our managed services offerings to give businesses like yours the benefits of having your own in-house IT department—at a fraction of the cost and with none of the headaches that normally come with it. All of your routine IT tasks—from new employee onboarding, to help desk support to vendor management, backups, and disaster recovery—are provided with a fixed, predictable monthly cost.
IT Projects
Need help with an upcoming project? Let’s work together to get it done on time and on budget.
At Phoenix Technology Group, we understand you need dependable support you can turn to—not someone whom you have difficulty even getting on the phone with. We offer a wide range of project and consulting services for you to choose from, whether you're looking for a major infrastructure upgrade, strategic IT planning, or something far smaller in scale, we've got the experience and expertise to help.
Government Services
Looking for assistance with your government IT? We're here to collaborate with you and ensure your government agency is properly supported
At Phoenix Technology Group, we recognize the criticality of reliable support in the government sector. Our extensive range of IT consulting services is designed to meet your specific needs. Whether you require a large-scale infrastructure upgrade, strategic IT planning, or day to day IT support, we possess the knowledge and skills you need.
Frequently asked questions
Our standard support hours are Monday through Friday 8:00 am to 5:00 pm. We do have 24 X 7 packages for our clients that require this.
We have designed our Service Level Agreements for you to ensure you get the response you need.
Wherever your team works we will do our best to take care of their needs.
We do help onboard your new employees.
We provide the tools you need to stay secure and have a team of security professionals to back that up.
We have the ability to help you move to the cloud if that is the solution that is best for you.
We can support our clients 24 X 7
We are your IT department and we manage and maintain all of your IT equipment.
Any IT related issue we help with.
The Rocky Mountain region.
Our support includes unlimited onsite and remote support.
Small, local charities in particular have a critical role to play in addressing the social, health and economic challenges facing the hardworking men and women of Colorado. We want to make sure that they have access to the IT infrastructure and expertise they need to manage their own challenges, so that these volunteer-driven organizations can get back to helping us manage ours.
With our "Get Support, Give Support" program, Phoenix Technology Group is proud of the opportunity to provide Colorado businesses with a critical opportunity to channel technology skills and services back into our local charities. Since 2012, we’ve been providing key IT support services to countless people all across Colorado and in the surrounding states. For every client that signs up for our managed services, we contribute remote monitoring and management agents to charity.
Click here to learn more about our program and to find out ways that you can sponsor or give back to local charities like these.